As mentioned in a previous post, I conduct a customer satisfaction questionnaire after every wedding to ensure that I maintain my high standards – I want to know each and every area where my couples think I can improve.
The other day I received feedback from my latest couple and I am proud to say that once again I was scored 10/10 for every question relating to the service and photography provided before, during and after the wedding.
When asked if I could have done anything to improve the service before the wedding, the couple said:
“Nothing else, we had a great service before hand, the planning was very detailed.”
On a closing note, the couple added:
“We were really happy with the service we received from Jeff and the photos were outstanding. We would recommend him to anyone that wants to capture those magic moments. Thank you.”
Thank you Kuljit and Sanjay!