Award-Winning Wedding Photographer for Surrey, Sussex, Hampshire, Berkshire, Kent and London.
On delivering Clare and Pete‘s wedding album, the couple kindly completed a client satisfaction questionnaire for me. For questions relating to service provided before the wedding, the couple scored me 10/10, on the day 9.5/10 and after the wedding, 9.7/10. They added the following words: All the pictures were taken efficiently and all our guests…
Vanessa and Julius kindly filled-in a client satisfaction form for me last week, having photographed their Surrey wedding towards the end of last year – I always invite my couples to give me feedback after their wedding in an effort to continually improve my service. On questions relating to services before the wedding, the couple…
As I was going through my paper work the other day, and I found a bunch of Client Satisfaction feedback forms from last year that I had not yet put online, so here they are. I ask my couples to score me out of 10, for questions in the categories of before the wedding, on…
Here is the feedback I got following Laura and Alex’s wedding towards the end of 2012, at The Talbot Inn, Ripley. For questions relating to services before the wedding, the couple scored me an average of 10/10 and when asked if there was anything we could do to improve the service provided, they commented: There…
I met Laura and Adam again after they got back from their honeymoon to deliver them their wedding package. They kindly completed a satisfaction questionnaire for me and scored me 10/10 in all categories relating to services before, during and after the wedding, adding: “A very thorough and friendly service. We felt very at-ease before…
The other day I met with Debra and Samuel to deliver to them their wedding package, which included a Napoli Wedding Album, a set of Napoli mini albums, a disc in a bespoke imagewrap folio, and a presentation album containing all of their images. They were kind enough to complete a satisfaction questionnaire for me…
Last week I met with Kristine and Erik again to deliver them their bespoke Torino wedding album. As always, I ask my couples to kindly fill-out a feedback questionnaire for me to help me improve my service. The questionnaire covers the categories of service before, during and after the wedding and the couple scored me…
Just a very quick post here to thank Jane and Andy for completing a client satisfaction questionnaire for me. They scored me in the categories of service before the wedding and after the wedding, an average of 9.33/10 in each and in the category of service during the wedding, an average of 10/10. They also…
I met with Sarah and Stephen again the other day to deliver their wedding album. I was really happy to see the joy on their faces and it’s moments like these that makes me realise how much I love my job. They were kind enough to complete a client satisfaction questionnaire for me, scoring me…
I ask all my couples to fill-out a short questionnaire after their wedding, allowing them the chance to have their say – it’s also a great way for me to improve my service. I just got some feedback from Emma and Paul who kindly offered me some remarks. I’m happy to say that I scored…
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