Coronavirus Statement

April 30, 2020  •  Leave a Comment

A message from Jeff on the coronavirus COVID-19 pandemic

I hope you and your family are all keeping well and safe in these difficult times. On that topic of weddings, couples book me to photograph their important day not only because they love my style and my work, but also for my professionalism and client care. This is evident from the feedback and reviews that you can read for yourself. It is on that note that I can assure you that I will do everything in my power to accommodate you and your wedding - I am a small “family-run” business rather than a large faceless corporate entity, so have faith that you will have my full personal attention.

Established in 2011, my wedding photography business is my full time job, profession, and livelihood - my sole source of income to support me and my family. Approaching 10 years in business, I take it very seriously, and I have seen my fair share of struggles and uncertainty, but this is truly unprecedented times. This year will be very tough for my business, with my income wiped-out for the foreseeable future, and it will be a real test. But my passion for wedding photography and determination for success will to see this through, along with your help and support. Demand for venues and suppliers is expected increase significantly in the second half of 2020 and throughout 2021, so it is very important that secure your first choice suppliers soon, and at least make initial contact during the lockdown period. There are already reports that some venues are finding it increasingly difficult to reschedule weddings due to existing bookings next year, let alone booking new weddings.

As we are all in this together, there is nothing we can do about the current situation but to follow government guidelines, and make our plans around official advice. At the time of writing, I’ve had all of my spring time weddings postponed to a later date, without any penalty to my couples. As the lockdown continues, I will be monitoring the situation and talking to my summer couples accordingly.

 

The business and our contract

I will absolutely be there on your wedding day as planned unless official restrictions does not allow. The business is still "open" and I am taking enquiries for weddings for later this year, next year and beyond - please do get in touch to check my availability for your wedding date and for an initial consultation.

To help couples with their weddings this year, a permanent 15% discount will be applied to new bookings for remainder 2020 dates. Prices for 2021 and beyond are currently under review to protect the business going forward - this will not affect existing bookings.

To build confidence in you and your guests, I am actively following official guidelines, such as social distancing and washing hands regularly, to avoid infection.

Should I show symptoms pertaining to COVID-19 at the time of your wedding, I will have to self-isolate and will be unable to attend your big day. You will be notified at the earliest opportunity and I will do my best to work with you to find a suitable replacement from my network of professional photographers, as per the substitution policy in Section 14 of our contract. Otherwise, payments will be returned as per Section 4.1 of our contract.

If you have to cancel or postpone your wedding, please firstly contact your wedding insurers for advice. If you need to postpone your wedding, I will work with you to accommodate your new date. If you need to cancel your wedding for reasons related to the coronavirus, your contract will be cancelled as per the force majeure policy in Section 12 of our contract and I will issue a full refund; for any other reason, the cancellation policy applies, as per Section 4 of our contract.

Our contract can be viewed here.

If you have any questions, please do not hesitate to get in touch. As I have already said, we are in this together, and I would hope that at the end of the day, common sense will prevail and an amicable (and the right) solution will arise out of any issues.

Take care and stay safe. Jeff.

 

Useful resources

Elle - What To Do If You Have A Wedding Scheduled During The Coronavirus Outbreak

Guides for Brides - Coronavirus: Advice for Couples with Summer 2020 Weddings

Confetti - Will Coronavirus Affect Our Wedding? Everything 2020 Brides and Grooms Need to Know

You and Your Wedding - Coronavirus: 20 questions to ask your wedding venue & suppliers


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